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Lauren Houchin

Experience
Sr. Content Specialist – November 2011-Present

Expedia, Inc., Bellevue, Washington

• Moderates traveler reviews and works with suppliers and market managers within SLA.

• Investigates reports of incorrect content and works to fix root causes, not just individual cases.

 

Freelance writer – September 2010-Present

Downtown Bellevue Network, www.downtownbellevue.com, Bellevue, Washington

• Writes news articles related to downtown Bellevue for a local news blog.

 

Content Editor (Contract Employee) – October 2010-October 2011

Expedia, Inc., Bellevue, Washington

• Wrote hotel descriptions that met guidelines without being boilerplate. My attention to detail kept descriptions accurate and clear.

• Multi-tasked using a variety of tools: Salesforce, Microsoft Word, Excel, Outlook, and SharePoint.

Columnist – April 2008-March 2011

aNewsCafe.com, Northern California – more than 50,000 unique monthly visitors

• Monthly travel column painted a picture with words and inspired site visitors to travel near and far. One of my most popular articles covered a local hobby shop and its events.

 

Entertainment Guide Editor and Copy Editor – April 2008-May 2010

Enterprise-Record, Chico, CA – daily circulation about 30,000

• Wrote stories, columns, and briefs, for The Buzz, a 12-page weekly entertainment guide covering Butte and Glenn counties.

• Edited a dozen freelancers’ stories each week, and coordinated assignments with photographers.

• Copyedited and designed the E-R’s partner paper, the Oroville Mercury-Register. This included: writing headlines, proofing and designing pages, and uploading stories to the newspaper’s Web site.

 

Paginator in Ad Services department – October 2007-April 2008

Enterprise-Record, Chico, CA – daily circulation about 30,000

• Prioritized ad placement and designed newspaper templates on Macs. Provided data entry support.

 

Public Safety Reporter – June 2006-August 2007

Record Searchlight, Redding, CA – daily circulation about 30,000

• As part of winning a grant, interned for the first three months as a reporter before being hired full-time.

• Investigated, researched, and wrote stories about public safety and crime, often on tight deadlines.

• Interviewed public officials, media liaisons, and others, and earned commendations for the paper.

 

Reporter and Features Editor – August 2005-May 2006

The Orion, California State University, Chico

• Worked as a features writer and editor. Wrote and edited stories, columns, and headlines. Became proficient with Adobe InDesign, Photoshop, and Apple computers.

 

Education

California State University, Chico – GPA 3.8 – May, 2006

Bachelor of Arts in Journalism, Option in News-Editorial, Minor in International Relations

• Member of Phi Kappa Phi, Golden Key, and Phi Eta Sigma honor societies.

• Dean’s Honor List in undergraduate education & College of Communication and Education.